I don’t believe it! Delta did it to us again!
What am I doing here still blogging? Well folks Delta did it to us again! If you don’t remember our costa rica adventure, you can read about it here or not…
Last night as we were packing, Gagan logged in to Delta to check in online and guess what we find out. The flight has been canceled! That’s it. No email no phone, they just canceled it. How can you treat people like this? I understand it’s a tough business to be in but can you imagine people who didn’t log in to their accounts, packed their bags and drove to the airport, paid a ridiculous sum for parking only to find out that the flight has been canceled. Yes, I do, because that’s what happened to us last time.
They booked us on a flight reaching Belize on 15th and coming back on the 16th! NICE! I understand the systems are automatic but can’t they build any common sense into their programs that for a person going on a 4 day vacation going for one day does not make sense?
And guess what? The resort we were staying at has a “NO CANCELLATION” policy. Which means we lose the money!
And of course none of their phone lines were working. I won’t go into the details of last night because it’s just going to make me mad again.
After being on phone with Delta and the Hotel we finally managed to cancel our trip for February and re-book it for March. So it worked out (or so I hope!) in the end. It was sort of a relief because I’ve been so sick the last few days, I am thankful to be home and get better.
All’s well that ends well I guess. I’ve decided that today I need to treat myself with a pair of fire red patent leather shoes to go with my New Jeans! Got any ideas for me?